lg refrigerator not cooling

compressor seems to be working (it is making that buzzing sound), and fan is working. 10/07/2020 If the thermostat is bad, you should contact LG and order a replacement part for your model refrigerator. The problem is a tiny, motorized door in the inside of the refrigerator, behind the rear panel. ©2021 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. If you use water be sure that everything dries before testing it out. Not sure but frig had a large F(?) What should I do at this point? If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. I cleaned the coils and dust around the fan as it was fairly dusty. I cannot seem to find out why there is repeated condensation and freezing of that water with icles forming in the freezer. Thank you! Finally, if the refrigerator won’t get cold enough, the main control board might be defective. Unfortunately i can’t find exact part for your model. I did this and the compressor is working, the freezer is getting cold, but not the fridge. A big part of that is the condenser fan which moves the air across the condenser coils which cools the air. So I have an LG LFX28968ST Model. I’m in Canada and I can read here and through my investigations that my model seems to be one of the ones with the compressor issue. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I have the same issue. Was this answer helpful? Compressor and fan are running. Here's how to fix it! The start relay should be replaced if defective. Thanks a lot! If you need to replace the fan motor be sure that you unplugged the power cord and disconnect the water line if necessary. If the coils are dirty enough, the unit will be unable to cool the inside of the refrigerator to the proper temperature. The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator. I have photos of the water leaking out of the ice maker on the door as well.” I bought my French door LG refrigerator in Jan 2018. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. I read your response in another post and have checked both fans. Defrost heater burnt or 3. But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. The chances are your refrigerator is not cooling or not cold. The condenser coils are clean, and the freezer has completely defrosted. here is how it look like. So, what can you do if your LG refrigerator is not working? If the coils are clean and the fridge still isn’t cold enough, the evaporator fan motor might have failed. Hi Ricco, take a look at the freezer back panel. Why is my refrigerator not cooling enough? Lsxs26326s. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. The condenser fan motor draws air over the condenser coils to cool them. This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. Defrost thermostat malfunction 2. It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not at all. Learn how to use, update, maintain and troubleshoot your LG devices and appliances. It’s a little over 3 years old. I am hoping to find a fix like this for my fridge too. What to do when your LG fridge stops cooling, but the light's still on? 7 Common Issues, Temperature control thermostat not working. I am trying to find that part but no one seems to have it. First, buy 2 fridge thermometer from Homedepot to know what is the actual temp is, in both compartments. Should i unplug until repaired, Louise E - The start capacitor serves as a battery to give the compressor a little boost during startup. Hello Eugene, All of the sudden my 4 years old refrigerator model LG LFCS31626S/01 stopped cooling (both freezer and fridge compartments. Sometimes if the refrigerator isn't cold enough, the compressor might be having difficulty starting up. Wow, never even heard about this issue, that when open left door it trips the breaker. Any idea as to cause. Try these fixes first. Be sure to unplug the unit from the wall and disconnect the water line if you need to move it too far. Hello Eugene, Thanks for this website and providing quick and timely responses. would this be a relay? Hi Eugene. Now - in March 2018 it is no longer cooling. Hello, for me it sounds like the problem with defrost cycle (if frost build up on the evaporator coils): 1. If you suspect that airflow is being reduced or non-existant, the possibility is the fan blades are obstructed or the fan motor is faulty. Below are some common causes of why an LG refrigerator is not cooling. You can test the motor for bad internal windings using a multimeter and check for continuity. LG Refrigerator is Not Cooling. The compressor was replaced 5 days ago on Friday 1/4/2019. Not Cooling - Refrigerator. If you cannot hear your refrigerator running or feel the compressor vibrating, your refrigerator is not working properly and you must investigate further. Another problem that prevents your fridge from getting cold enough is a faulty thermistor. Dirty condensing coils If the temperature is high then 10°C or 50°F then your fridge (most likely) not cooling at all, even with the running compressor. Before starting with less common causes, let me tell you about one of the big issues with LG refrigerators. This is the fourth time I had experienced major problems with this frig. The error was for the defrost took too long, but since the freezer is freezing now would it be the evaporator fan? If it is running, but not cooling, then you have a failed compressor. Looking up my original purchase receipt from 2016, I discovered that I had purchased the five-year coverage plan through Lowe's, and had the LG process not worked so smoothly, I would have engaged that option. Check to see if the compressor is running normally. $650 if you experienced a failure to service or repair the LG Refrigerator following a No-Cooling Event that occurred within five (5) years after the date of purchase and subsequently disposed of or replaced the LG Refrigerator before September 22, 2020. You there is an indication that the windings are the problem you will need to contact LG and get a new evaporator fan motor or BUY HERE. Will be grateful to be guided in the right direction on what is the likely issue – should we be asking LG to replace the fridge? We've tried several things and nothing has worked. Always check to be sure that the power is off before you work on anything that uses power. The thermostat will be located at the bottom of the unit and will be easy to find. Save my name, email, and website in this browser for the next time I comment. Anything else I can do? Take out the old motor and put the new one in place and button everything back up and plug the unit in. I’ve unplugged it - Answered by a verified Appliance Technician If everything looks good you should test the motor for continuity with a multimeter. Replacement of LG Refrigerator. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. Was it your compressor, or this part? If there is only one evaporator, you’ll find it in the freezer side. If compressor is not working, it can be the main control board malfunctioned. Thermostat? LG LTC20380 (top freezer). Washing Machine Making Loud Banging Noise On The Spin Cycle? The more food that is in the unit, the hotter the ambient temperature of the room or the more the unit is opened and closed, the cooler that the unit should be set. LG refrigerators have recommended default temperature settings (Refrigerator: 37°F, Freezer: 0°F). Hit the fridge test button and all the fans inside the fridge is running and feels cold but not cold enough to freeze foods in the freezer or make ice. 09/16/2018 by John. Contact LG to find out about getting a new start relay . So, you have two issues? The light should come on when you open the door. Check warranty and call LG, LG providing 10 years warranty for the compressor. Hi Thomas, unfortunately your fridge has a major problem with compressor. It is connected to the control board. Anytime your LG fridge is not cooling, it can be a frustrating experience. Check the defrost system, cooling fans, and cooling controls first. Check that the doors and drawers of the refrigerator are closing properly. Fridge part dose not work, lost lot of food, freezer work fine had a new part put on behind freezer wall got snow all the way up the back wall paid a lot for part, Defrost thermal fuse or defrost heater issue, Do you have to be the original owner to call lg if you bought a fridge second hand and it’s not getting cold does the warranty still apply, Still apply if you have a receipt, as i know. This is the part that makes the sound you hear from behind the fridge. Hi Eugene, my LG LFXC24726S/02 is not cooling in the fridge. The tiny flap breaks and it will NOT set a fault code. Will see if it dumps & refills in next couple of hours. It is where you store all of your perishable food items before you prepare your meals. The mechanic simply said oh this is normal, which we all know is not. Just pull the fridge out, remove back cover and listen for sounds coming from compressor? Comments for LG LMX25964 not cold enough? Can it be a relay problem or tempreture control thermostat. One of the most common issues with the refrigerators is that they do not cool properly, or at all. Not Cooling - Refrigerator. If you have evaporator coils frosted over in the freezer, then Defrost thermal fuse blown or defrost heater.. As long you have a freezer works fine, but fridge compartment is not. Do you know if LG Canada is dealing with the issue? Can change temperature on panel but neither compressor or fans are working. You need to check Defrost Control Assembly for continuity. A quick way to check it for operation is to turn the knob and if it clicks the thermostat it likely working. So check your warranty first and then call for help. -18C freezer, +3C fridge. When I tried to increase temp neither the fridge nor freezer gage would let me increase temp. The condenser is where the refrigerant is contained and the coolant is circulated inside the coils. Freezer 0 degrees F. Fridge 38 degrees F. The Compressor is warm and you can hear it running. The panic of wondering how long you have before you have to throw your food out is enough to drive most people insane. Is it compressor issue? No noisy compressor, clean coils, all fans working an NO fault codes. Test the start capacitor first with a capacitance meter; they don't fail often. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. The condenser fan motor is located underneath the refrigerator near the back. is this model number you provided is correct? First, check to be sure that the fan is turning freely and free of any debris. The compressor is a pump and motor. The start relay will be at the bottom of the unit near the compressor, using a multimeter you need to test the relay for continuity between the start and run terminals if you don’t have continuity you will need to replace the relay. No clue what may cause this issue. Very frustrating. My fridge doesnt cool but the freezer functions fine. It is running but not pumping freon in the system. After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush. I have a LG LFXC24726S refrigerator I purchased that’s just over two years old. If the refrigerator is still not cold enough, there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. It provides power to the run winding, along with the start winding, for a split second at startup to help get the compressor going. Before you attempt more complex repairs, try these simple fixes if your refrigerator is not cooling and if your freezer is not working: Be sure the fridge is plugged in and getting power. Every refrigerator has a set of coils called and evaporator. I’ve removed the model/serial number sticker that was inside the fridge.. so apparently i dont have the serial number anymore (dnt ask me why i removed it.. i really dont even know) i have unplugged the fridge too.. nothing is working. There may be more than one evaporator fan motor(s) depending on the model and evaporator locations. Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. Compressor & Cooling Fan both running. Remove back panel in the freezer to see if any frost build up on the evaporator coils. It is also where you store leftovers and the beverages for the family. The most important part of the refrigerator’s cooling system is the condensing coils. Disconnect the power leads for the motor and remove the mounting bolts that are holding the motor in place. Nothing worked. The refrigerator is the largest and the most important of all kitchen appliances in your home. Poor circulation can prevent proper cooling of your LG refrigerator. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. All these are major issues, call LG and ask about 10 years warranty for the compressor. Both fridge and freezer are not cooling properly. In some instances, it could be that there is ice stuck in the fan blades. But the freezer is working. After that, come back again to this website and give us update, whats the actual temp, I have LG LMXS30776S fridge which is just a little two years old. Tried to reset by unplugging for 1 min. If you see any obstructions, re-organize the items to ensure good airflow. The key to the LG refrigerator cooling system is the circulation of cool air. In most refrigerators, there is only a single evaporator system and it is located behind the freezer section. Ice maker not making ice, per above suggestions, I reset it and it filled with water. Temp in frig is 51F now. Let me know what you think, thanks. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. If it's faulty, replace it. Is this a faulty connection, a bad switch, or something else (I am assuming it isn’t two bad fans)? Shut down again for 4 hours–did not work. I ran the error code and it came up 22 which meant a faulty compressor start relay. As the coils get dirtier, the refrigerator becomes less efficient, forcing it to work harder to cool down. If the refrigerator is not cold enough, the temperature control board might be defective. The start relay works in conjunction with the start winding to start the compressor. If the refrigerator is not cold enough the condenser coils may be dirty. If your LG refrigerator won’t stay cool despite being plugged in, here are a few things to check. Need help We've tried several things and nothing has worked. The freezer may still get cold. if compressor is running but not cooling, it can be 1. Accessibility, Cause 5: Temperature Control Thermostat Failure, Cause 8: Temperature Control Board Failure, Questions other people have asked about this, New LG refrigerator and it has stopped cooling after hurrican, LG Refrigerator Not Cooling Properly, Fridge and Freezer both, LG in-door icemaker won't dump ice into the bin. I have a LG GR-B712YLP model fridge. Don’t rely only, on display temp. However, to be sure you will want to test it for continuity as you turn the knob. If the air is not circulating properly it will not keep either of the sections cool enough. It stopped working with an error code DH. Get Help OnlineOur Technicians Are Always Online and Ready To Help You“How To Fix Your Broken Appliance”. All lights should work but the compressor will not turn on and therefore the refrigerator or freezer will not be cool, cold, or frozen. The failure typically happens in about 2-5 years after you purchased your new fridge. If the refrigerator is not cold enough, the condenser coils may be dirty. In other words, its not pumping freon along the sealed system. That frost or ice, blocking airflow into the fridge compartment. I opened the back and no frosting issue. Open right door, all is fine. Hi Marvin, its better to call LG and ask them about warranty. Any suggestions as to what is wrong with this fridge? Reply, © 2021 iFixit — Licensed under Creative Commons — Privacy — Browse articles about LG product repair information, installation guides, troubleshooting, how-to-use and other useful tips for your LG appliances and devices. This is why your LG refrigerator is NOT cooling. Terms — Once you get the replacement part installed and button everything back up and reconnect the water line (if you disconnected it) and plug the unit back in and test it out. Is there a sure fire test that I can do to determine if it is the compressor failing?Thanks. The compressor seems to run (makes very soft sound), fan is working, coils were somewhat dirty (I cleaned them but it did not help). Please advise. Give the unit time to start the cooling process and check to see if it cooled down to the proper setting. Very thorough! LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Pull the fridge out and listen to compressor. If the fan isn’t working, no cold air will get to the refrigerator compartment. Is your fridge not cooling at all or cooling, but not enough? Can you confirm that compressor is running? Unfortunately, there will come a time when something goes wrong and you notice that the interior temperature is not staying where it is supposed to. If the compressor itself is defective, a licensed professional will need to replace it. They are working correctly. The water over flow was full. Have a 12yr double door LG,GR-456ZMQ,freezer @16°C, fridge@1°C,no frost in rear of freezer, so defrost is ok, evaporator fins clear,condenser cleaned,and fan ok, evaporator fan running, just feel air flow to fridge is less, has icebeam door cooling, no visible moisture seen in fridge compt..when u open fridge,even kept freezer flap at position 1..still feel flow is less..any suggestions welcome..otherwise entire refrigerator is ok…. I should add that at times the new fan is slow to start when I open the freezer door. Click here for more on LG Refrigerators. Tks again. It's as if it's stuck on defrost. Control board not initiating defrost cycle. This was all covered under the newly-announced (in March 2019) LG refrigerator cooling system warranty extension from one year to five years. If the start relay does not have continuity between the run … Fridge not as cold as temperature selected. November 8, 2020. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. There never was an ice build up. You will need to gain access to the bottom part of the refrigerator by opening the back access panels. The thermistor is a sensor which monitors the air temperature. Plaintiffs allege that LG knew about the defect but kept selling the LG Refrigerators … This is not common. If your LG refrigerator won’t stay cool despite being plugged in, here are a few things to check. Other causes of why an LG refrigerator is not cooling properly. Thank you for this Mayer. Exessive frost in the freezer and touchpad button not properly responsive? Whether or not it is a planned obsolescence is up for debate, but sure feels like it. If your LG fridge is still under warranty, your first step is always to call a repairperson. I took it out and threw it away and the fridge stays at 34 degrees F all the time now…. Does it make any sound? Check with LG first and then call technician. As i know, LG should provide 10 years warranty for their compressors. When the fan malfunctions, the cold air can not move around the unit as intended, leading to a fridge that is not cooling properly. So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove back panel and hear if compressor is running. The fan next to it is running also. Its INVERTER LINEAR COMPRESSOR Failure. Please advise what temperature the Freezer & Refrigerator should be set on (F & C) and what other trouble shooting can I do before calling a repair man to see if Control panel needs replaced (part cost?) 6 hours later still no difference, looking … I have an LG Refrigerator LFXS29636B model and it has stopped cooling. Check to see that the mullion flap is collapsed properly, … Could it be something more/less than this? If your refrigerator seems to be running but not cooling at all, most likely LG famous linear technology compressor is shot or there is a refrigerant leak somewhere in a sealed system (compressor, evaporator, condenser). Intermittent condenser fan issues, especially when the ambient temperature is above 75 F or if items were not carefully placed in freezer so as to avoid contact with fan wall. Your site is really informative. Yes, the compressor most likely failed. LG modelFXS24623S Open left door and it trips the circuit breaker. Same problem now but no large letters on control panel like before. Compressor. Restriction in the sealed system (drier filter location), I have the same refrigerator. Before I forget, tks for this super video. and the freezer large Df(? I unplugged it last night for several minutes, then plugged it in again, but still no cooling. LG Linear Compressor Fridge (3 Yr old). Contact LG and ask about 10 years warranty. These new generations of compressors on LG refrigerators didn’t prove themself as reliable. Always check the fan to be sure that it is spinning freely and not bound up with debris.

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